Digital ecosystem for the school system — EducarChile
Updating the role of EducarChile's digital platform to respond with agility to the integrated learning and collaboration needs of the Chilean school community.
EducarChile
01 · Context
The Challenge
02 · Design
The Solution
Collaborative research using design-driven innovation methodologies, participatory design, and speculative design. Through the analysis of current experience data, international benchmarks, and co-creation workshops with key stakeholders in the system, a new value proposition and an omnichannel experience concept were structured, including strategic recommendations and iterative web interface design.
- 01
Collaborative research using Design-Driven Innovation methodologies, participatory design, and speculative design.
- 02
Analysis of current experience data and international benchmarks of educational platforms.
- 03
Co-creation workshops with key stakeholders in the Chilean educational system.
- 04
Structuring a new value proposition and an omnichannel experience concept for the school community.
- 05
Strategic recommendations and iterative web interface design for the EducarChile platform.
- 06
Mentoring the design team on the platform redesign process.
03 · Participation
My Role
Expert consultant in user experience (UX Lead) and Omnichannel, in collaboration with Newfuture LATAM consultancy. I led collaborative research, co-creation workshops, and the definition of the value proposition and omnichannel experience concept, in addition to mentoring the design team throughout the platform redesign process.
UX lead and omnichannel consultant
Client
EducarChile
Services
Tools and methods
UX · Omnicanalidad · Design-Driven Innovation · Service Design · Diagnóstico · Research · Mentoría
Status
Completed
Schedule
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Chile time (Santiago) · GMT -03:00
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