E-commerce launch and expansion strategy for Isolcork / Masisa Lab

E-commerce launch and expansion strategy for Isolcork, a Masisa Lab portfolio startup betting on cork as the base material for eco-friendly construction finishes.

2020Isolcork · Masisa LabChile

01 · Context

The Challenge

The Chilean brand of ecological cork coverings (Isolcork) needed to digitally position its solutions locally, effectively integrate into national distribution channels, and validate the feasibility of exporting to key Latin American markets.

02 · Design

The Solution

Developed competitive and digital market research applied to various countries in the region. Interactive capability transfer workshops were designed to empower the sales team, digital demand validation tests were conducted through social media campaigns, and their transactional store was designed and configured on the Shopify platform.

  1. 01

    Competitive and digital market research applied to various Latin American countries to identify channels, competition, and expansion opportunities.

  2. 02

    Interactive capability transfer workshops to empower Isolcork's sales team.

  3. 03

    Digital demand validation tests through social media campaigns.

  4. 04

    Design and configuration of Isolcork's transactional store on the Shopify platform.

03 · Participation

My Role

Strategic e-commerce and user experience consultant. I supported Isolcork from market research and distribution channel definition to the design, configuration, and launch of their Shopify store, along with facilitating workshops to transfer capabilities to the sales team.

Strategic consultant, e-commerce and user experience

Carmen Gerea, consultora estratégica
“The work carried out by FREED during these project months allowed us to take a significant step in the digitalization of our company for the e-commerce world, where we managed to understand relevant concepts practically, with information gathering and a brand proposal focused on sales. This has allowed us to be more connected and aware of how to communicate with the end-user.”

Mario Palma P. · Business Development Manager, Isolcork

Client

Isolcork · Masisa Lab

Tools and methods

Investigación de mercado · E-commerce · Shopify · Capacitación · Benchmark internacional · Creación de e-commerce · Contenidos

Status

Completed

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Schedule

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Chile time (Santiago) · GMT -03:00

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