Lead generation and sales funnel for an industrial brand

E-commerce and sales-funnel optimization for Eligemadera, a construction-tech startup with a C+T software that simplifies structural calculations in wood projects.

2020EligeMaderaChile

01 · Context

The Challenge

Support Eligemadera in achieving its lead generation goals and optimizing e-commerce sales to scale its software locally (Chile) and across Latin America, positioning its solution that facilitates and incentivizes wood construction.

02 · Design

The Solution

Provided support for e-commerce sales optimization, from strategy to tactical implementation, with a focus on developing the sales funnel and increasing transactions. We combined UX Research with audience, traffic, and funnel analysis to identify optimization opportunities.

  1. 01

    UX Research with users from various countries through surveys and semi-structured interviews, and construction of B2C and B2B archetypes based on demographic analysis.

  2. 02

    Definition of the customer lifecycle, identification of traffic flows and sales funnels, and expert content audit of the e-commerce.

  3. 03

    Optimization of existing landing pages, design and implementation of new ones, content creation with long-tail keywords, and link-building strategy.

  4. 04

    Adjustments to Google Analytics for funnel and event tracking, plus ideation of paid social media campaigns.

03 · Participation

My Role

I led the strategy alongside the FREED team and guest consultant Carlos Leiva (15+ years in digital strategy and sales funnels, founder of AndesBeat, Capitalizarme, Reistock, and Liftping). My responsibilities included UX Research, audience definition and value proposition, funnel analysis, and coordination of tactical implementation on the e-commerce site.

Strategic and tactical consulting

Carmen Gerea, consultora estratégica

Client

EligeMadera

Tools and methods

UX Research · Growth · e-commerce · Encuesta a clientes · UX research

Status

Completed

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Schedule

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Chile time (Santiago) · GMT -03:00

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